Use Our Direct Marketing CRM. Sell More Extended Warranties.
It’s really that easy, because we made it that way. The second you log in, you’ll have tools, scripts, email and direct marketing templates, mail merge capabilities and more to turn your call center into an extended warranty selling powerhouse. Everything you need to make more profit is right here in our CRM—without nickeling and diming you.
Build Sales Scripts
No more unstructured sales calls. No more uncertainty about how to answer. Our custom sales script building tool sequences sales greetings, probing questions and information gathering techniques to steer every conversation towards another policy sold.
Sales Script Builder Benefits
Get new sales reps on the phone sooner so they can confidently sell your polices.
Introduce New Products.
Integrate new product information directly into scripts so agents highlight important customer benefits without missing a beat.
Customize Your Approach.
Build and deploy different sales scripts based on product type, coverage, budget and other criteria for maximum profitability.
Test and Tinker.
See which scripts sell and which scripts you should tear up with Script Session Reporting.
Ensure every customer goes through the same verification process before purchase. Session histories are recorded and permanently stored on the customer’s record.
Optimize Your Call Center Marketing Campaigns
What’s performing? What’s not? Other service contract CRMs generate dynamic codes that make direct marketing campaign tracking an unmanageable mess. Take control of your warranty sales with data you can mine in seconds.
How It Works
Name Your Campaign -> Assign an Affiliate -> Specify the Channel (direct mail, email, TV, etc.) -> Set Up Campaign KPIs -> Analyze Results
Our Direct Marketing CRM Benefits
Pinpoint What’s Profitable.
Allocate more budget towards the winners.
Visualize the Results.
No Excel wizardry needed. Our CRM creates easy-to-read pie charts, bar graphs, plot lines and more instantly.
Save Hours of Time.
Skip exporting records, learning list codes, assigning variables and building charts.
Import Sales Contract Leads Faster
With most CRMs: The only way to import leads is by importing a spreadsheet from an old system.
With Inline: You can merge your mail software with our built-in functionality.
Mail Merge Benefits
Customize names, addresses, envelopes, letterheads and more for the same marketing materials—right in our software.
Merge from Any Source.
Online, offline, print, broadcast. Our mail merge functionality works across all media.
Send your best-performing materials to prospects who are your hottest leads.
Sell Extended Warranties Anytime
Send prospects an email quote so they can buy online, even in the middle of the night. Since they have to acknowledge purchase twice, this cuts down on chargebacks.
Integrate Outside Software
Inline CRM comes with open API integration, so your multiple vendors and databases can push data to one central location: Ours.
Our Growing List of Integrations:
Pair contact address information with Google Maps to quickly locate nearby auto dealerships and repair shops.
Combine contact address information with Cars.com to find and review nearby auto dealerships and repair shops.
Look up vehicle history and CarFax reports to point out potential upcoming maintenance needs and sell more VSCs when you integrate with our CRM.
Sync contact vehicle info with RepairPal to easily estimate annual repair cost and when service is recommended on a per vehicle basis.
Automatically track contact packages and verify signatures without leaving the CRM.
Sync and continuously update changes in customer contact information with mailchimp.
Access the global standard for car dealership reviews and research right from Inline CRM.
Track direct mailer campaign delivery status and validate addresses directly inside the CRM.
Ready to Sell More Extended Warranties?
Get a walkthrough of Inline’s Direct Marketing CRM. Try it yourself for free. Or both! Just fill out the form below.
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