Inline CRM

Use Our Direct Marketing CRM. Sell More Extended Warranties.​

It’s really that easy, because we made it that way. The second you log in, you’ll have tools, scripts, email and direct marketing templates, mail merge capabilities and more to turn your call center into an extended warranty selling powerhouse. Everything you need to make more profit is right here in our CRM—without nickeling and diming you.

call center man reviewing a screen

Build Sales Scripts

No more unstructured sales calls. No more uncertainty about how to answer. Our custom sales script building tool sequences sales greetings, probing questions and information gathering techniques to steer every conversation towards another policy sold.

Sales Script Builder Benefits

three horizontal orange lines next to an orange clock.
Train Faster.

Get new sales reps on the phone sooner so they can confidently sell your polices.

white plus sign on an orange calendar icon to depict scheduling.
Introduce New Products.

Integrate new product information directly into scripts so agents highlight important customer benefits without missing a beat.

icon of white gear on top of orange levers to depict customizing Inline CRM.
Customize Your Approach.

Build and deploy different sales scripts based on product type, coverage, budget and other criteria for maximum profitability.

orange clipboard icon.
Test and Tinker.

See which scripts sell and which scripts you should tear up with Script Session Reporting.

icon of white checkmark within an orange medal.
Avoid Fines.

Ensure every customer goes through the same verification process before purchase. Session histories are recorded and permanently stored on the customer’s record.

group of call center employees

Optimize Your Call Center Marketing Campaigns

What’s performing? What’s not? Other service contract CRMs generate dynamic codes that make direct marketing campaign tracking an unmanageable mess. Take control of your warranty sales with data you can mine in seconds.

How It Works

Name Your Campaign -> Assign an Affiliate -> Specify the Channel (direct mail, email, TV, etc.) -> Set Up Campaign KPIs -> Analyze Results

Our Direct Marketing CRM Benefits

orange arrows on top of an orange dollar sign icon.
Pinpoint What’s Profitable.

Allocate more budget towards the winners.

icon of an eye within a box.
Visualize the Results.

No Excel wizardry needed. Our CRM creates easy-to-read pie charts, bar graphs, plot lines and more instantly.

orange arrow pointing down to the left of an icon of an orange clock.
Save Hours of Time.

Skip exporting records, learning list codes, assigning variables and building charts.

Import Sales Contract Leads Faster

With most CRMs: The only way to import leads is by importing a spreadsheet from an old system.

With Inline: You can merge your mail software with our built-in functionality.

Mail Merge Benefits

orange gear icon.

Infinite Customization.

Customize names, addresses, envelopes, letterheads and more for the same marketing materials—right in our software.

two interconnected boxes symbolizing data merging.

Merge from Any Source.

Online, offline, print, broadcast. Our mail merge functionality works across all media.

orange megaphone icon.

Personalize Marketing.

Send your best-performing materials to prospects who are your hottest leads.

orange phone icon.

Follow Up With Leads.

Assign prospects to queues and bump hotter leads to the top of your list with Followup Lead Management.

Learn More

Sell Extended Warranties Anytime

Send prospects an email quote so they can buy online, even in the middle of the night. Since they have to acknowledge purchase twice, this cuts down on chargebacks.

smiling call center man

Integrate Outside Software

Inline CRM comes with open API integration, so your multiple vendors and databases can push data to one central location: Ours.

Our Growing List of Integrations:

Google maps logo.

Google Maps

Pair contact address information with Google Maps to quickly locate nearby auto dealerships and repair shops.

cars dot com logo.

Cars.com

Combine contact address information with Cars.com to find and review nearby auto dealerships and repair shops.

carfax logo

CarFax

Look up vehicle history and CarFax reports to point out potential upcoming maintenance needs and sell more VSCs when you integrate with our CRM.

Repair Pal logo.

RepairPal

Sync contact vehicle info with RepairPal to easily estimate annual repair cost and when service is recommended on a per vehicle basis.

Federal Express logo.

FedEx

Automatically track contact packages and verify signatures without leaving the CRM.

Mailchimp logo.

MailChimp

Sync and continuously update changes in customer contact information with mailchimp.

dealer rater logo

Dealer Rater

Access the global standard for car dealership reviews and research right from Inline CRM.

United States Postal Service logo.

USPS

Track direct mailer campaign delivery status and validate addresses directly inside the CRM.

Our Sales CRM Is Trusted By:

Ready to Sell More Extended Warranties?

Get a walkthrough of Inline’s Direct Marketing CRM. Try it yourself for free. Or both! Just fill out the form below.

"*" indicates required fields

Name**