With insights from Inline Data Systems, you’ll have a constant stream of industry best practices to sell and manage extended warranties more efficiently. Check back frequently as we post new research throughout the month.
Imagine an auditor shows up unexpectedly. Your reaction should be one of feeling invincible. Here are the things you should pay close attention to during each phase of your process and why.
If answering claims questions requires a few emails, a spreadsheet and a conversation with three different people, you have a claims department visibility problem.
Without sales team accountability, leads get forgotten. Follow-ups are missed. CRM records go untouched. And sooner or later, those little lapses start showing up in sales numbers and reports.
Fast or accurate?
When warranty administrators are staring at a growing stack of claims, it can sometimes feel like they must choose one.
Move too quickly and mistakes slip through. If you take too long reviewing every detail and claims start piling up.
What’s the age you’re targeting in your direct marketing? We’d be willing to guess it’s not anyone between the ages of 17 and 29 — and that could be a costly oversight.
Selling an extended warranty to an EV owner just isn’t the same as selling one to someone driving a gas-powered vehicle.
Your CRM should turn your call center into an extended warranty selling powerhouse.
Unfortunately, this isn’t always the case. Instead of scaling alongside your ambitions, your CRM can become an obstacle, making it harder for your team to convert leads into sales.
Nobody can be expected to be perfect. But even the tiniest errors or inefficiencies can cost extended warranty administrators in big ways. Here’s how to up your accuracy across the board.
Every feature that goes untouched in your extended warranty CRM leads to lost revenue. Here’s what you should (and shouldn’t) do to get the most out of your platform.
This minute-by-minute blog shows exactly how you can get the most out of using Inline Admin (and the results you can experience).
