Inline DataSystems orange and gray logo.
Get Started

About Inline Data Systems

We firmly believe data is the transformative element for successful companies—so much so that it takes center stage in everything we stand for, including our name.

Our Mission is to provide reliable, cost-effective software that can flex and bend while growing our clients’ business —. all while keeping our Values top of mind: Technology First, Aim to Please (and Deliver) and Customers Are Our Core.

Your Team

We aren’t the biggest team in the industry, but we might be the brightest and most nimble. From our Founder and Sole-Proprietor all the way to our support team, we’ve worked the same roles you have-sales, fulfillment and service-so we have a firm grip on how to serve you best. 

Justin Wilkerson | Principal & Sole-Proprietor

Justin is that proverbial tech whiz kid we’ve all heard about. Starting as an intern in a VSC (extended warranty) call center at the age of 19, he quickly took over IT management at that same company. He later founded Inline Data Systems.

As Inline has grown over the years, media publications have taken an interest in Justin’s trail-blazing career in the extended warranty space. Check out these articles from the Republic Times and CIO Applications that detail Justin’s success.

Justin Wilkerson
Jake Lawson

Jake Lawson

Systems Specialist

Marcy Johnson

Marcy Johnson

Vice President of Operations and Client Management​

Kerry Osterhage

Kerry Osterhage

Senior Software Developer​

Alberta Concialdi

Alberta Concialdi

Document Specialist​

Cindy Jackson

Cindy Jackson

Client Support Specialist​

Ismail Akcaoglu

Ismail Akcaoglu

Senior Systems Engineer​

Nicole Taylor, Operations Manager at Inline Data Systems, stands in front of a brick wall, smiling.

Nicole Taylor

Operations Manager

Chelsea France

Chelsea France

Director of Client Relations

Susan Roy

Susan Roy

Production Specialist

Angel Mozee, Product Manager, smiling in front of a brick wall

Angel Mozee

Product Manager

Corey Nolan, Software Training Specialist, smiling in front of a brick wall

Corey Nolan

Software Training Specialist

Inline Data Systems proudly sponsors and volunteers for these causes close to our heart:

willkommen chamber logo
Member—Columbia Chamber of Commerce
hunting for hope logo
songs 4 soldiers logo
monroe county start up logo

But enough about us.

What can we do for you? Call 618-208-4058 or fill out the form below.

"*" indicates required fields

Name**
Inline DataSystems orange and white logo.
Youtube Linkedin Facebook

©2024 Inline Data Systems

CONTACT US

1839 Ghent Rd
Columbia, IL 62236
618-208-4058
Privacy Policy
Terms & Conditions

NEWSLETTER SIGNUP

st. Louis business journal - fastest growing private company - 2021
st. Louis business journal - largest software developers - 2022
Jake Lawson

Jake Lawson

Systems Specialist

Jake holds the official title of “The Most Gear-Headed Gearhead Around.” He is all things hardware here at Inline. Jake knows all there is to know about cables, components and equipment. His second-to-none expertise helps make us the industry leader we are.
 

Marcy Johnson

Marcy Johnson

Vice President of Operations and Client Management

Marcy (or “Old Lady” as all these young folks call her) is our in-house extended warranty industry expert. She started her career in May 2000 and has done everything from lick envelope flaps on fulfillment mailers back in the day to running a finance company.

Kerry Osterhage

Kerry Osterhage

Senior Software Developer

Kerry gets to tinker, code and integrate all of the latest and greatest features of Inline CRM and Inline Admin. It’s kind of like he gets to work in Willy Wonka’s chocolate factory, but with computer chips instead of chocolate chips.

Alberta Concialdi

Alberta Concialdi

Document Specialist

How do we push out amazing documents day after day? Thanks to Alberta: The best document specialist in town! She’s a master at taking documents from various vendors and making them look stellar in our booklet format.

Cindy Jackson

Cindy Jackson

Client Support Specialist

Cindy is hands down the MOST knowledgeable person in the D2C warranty business! She started in the industry in 1998 working customer service in a call center. When our clients call, Cindy knows what they need before they can say it.

Ismail Akcaoglu

Ismail Akcaoglu

Senior Systems Engineer

Ismail joined the Inline team in 2021 from the education sector. He brings a lovely level of organization and expertise to our mission.

Nicole Taylor, Operations Manager at Inline Data Systems, stands in front of a brick wall, smiling.

Nicole Taylor

Operations Manager

Meet Nikki, our Operations Manager with a passion for precision and a flair for organization. Having 10 years of D2C warranty experience, Nikki has a deep understanding of our client’s business which is applied directly to Inline’s process management. Nikki’s commitment elevates our operations to new heights.

Chelsea France

Chelsea France

Director of Client Relations

As Inline’s Director of Client Relations, Chelsea has an impressive 10+ years of D2C warranty experience, which is a huge benefit to our clients!  Chelsea brings a sunshiny personality to our team and keeps us all on our toes.

Susan Roy

Susan Roy

Production Specialist

Suzie (as we call her) is in charge of churning out booklets lightning-fast to get them into the hands of our clients’ customers ASAP. Suzie runs a tight production room and keeps everything running smooth.

Nicole Taylor, Operations Manager at Inline Data Systems, stands in front of a brick wall, smiling.

Angel Mozee

Product Manager

Meet Angel, our Product Manager with 10+ years of D2C warranty experience. Angel turns intricate functionality and enhancement workflows into streamlined solutions. With a knack for transforming challenges into opportunities, she ensures our products not only meet expectations but exceed them with flair!

Nicole Taylor, Operations Manager at Inline Data Systems, stands in front of a brick wall, smiling.

Corey Nolan

Software Training Specialist

Corey has acquired experience from just about every position in the warranty call center over the past 15 years. That’s why he has the skills to make every training session in-line with all of your needs! (See what we did there?)